Archive for the ‘General’ Category


Where can I get a listing of my fields?

Wednesday, September 16th, 2009

SUGAR4 reports the field listing grouped and sorted by either month started or new plant and ratoon.

Access them from: Reports » Fields » Field Listing

One employee has an SSS number and his earnings meets the minimum bracket requirement. Why didn’t Sugar4 deduct SSS?

Wednesday, September 16th, 2009

Sugar4 uses an employee’s monthly earning as the basis for computing SSS deductions. Please note that it is possible the monthly earning will be different from his payroll amount if the payroll period covers 2 months e.g. February 26 to March 4.

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Why is SSS/Phil. Health not being deducted in the payroll?

Wednesday, September 16th, 2009

These are the factors that Sugar4 takes into account when deducting SSS or Phil. Health:

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Is it okay to adjust a rate?

Wednesday, September 16th, 2009

Before changing rates, keep the following in mind:
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There is a new SSS table but when I make the payroll, Sugar4 still computes contributions using the old values. How do I change this?

Wednesday, September 16th, 2009

You need to update the reference table that Sugar4 uses in determining SSS contributions.
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When I open Sugar4 I get the following message: “Unsafe expressions are not blocked”. What do I do?

Wednesday, September 16th, 2009

Open Microsoft Office Access 2003.
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When I try to view the Payroll Summary (with fields) report I get an error: The expression you entered…too complex…. What happened?

Wednesday, September 16th, 2009

There is a problem with the volume in one of your daily time records.
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I have installed a new printer and now when I print a report, the last column values appear on a second page when before everything fit on the same page.

Wednesday, September 16th, 2009

Sugar4 reports are set to have a page margin of 0.25 inches but some printers override the page setup.
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How do I add a new crop year to my settings?

Tuesday, September 15th, 2009

First, check that the crop year is listed inside the Crop Year static table (Database » Static Records » Crop Year).
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